Order Processing And Delivery

Order Processing

Trillactive operates from Monday to Friday (10am-6pm) except eve and public holiday.

Our daily order cut off time is 2pm in order to process and send out the order within the day otherwise the next working day.
For any urgent order request, please contact us at our hotline.

Our courier partner is JT Express formerly known as Simplypost for all local shipping.

All order above S$60.00 will enjoy free shipping services otherwise a S$4.00 standard delivery fee

If you have any special request / instruction for the courier;
eg: Nobody will be home from 8am-5pm, please leave it at the riser. Please leave us a note upon placing the order.

Order Processed & Sent
Once order processed and collected by our courier, you shall receive an email notification marked as “Order Completed”. Within the email, there will be a tracking link and tracking reference number for you to keep track your order from the courier company.